Through this partnership, Google Cloud technologies will support the expansion of BNP Paribas’ infrastructure and AI capabilities as the Bank moves towards broader deployment of agentic AI. It will also strengthen its existing multi-cloud and multi-model approach within its established security and data governance framework.
“Our role is to empower our businesses with the technology capabilities they need while maintaining a consistent framework for security and control. A multi-cloud and multi-model approach gives us the flexibility to select, for each case, the right model, infrastructure and level of control to meet our requirements for quality and security while delivering the best balance between cost and value. This partnership strengthens that approach and expands the options available to our businesses,” said Marc Camus, Group Chief Information Officer, BNP Paribas.
“Agentic AI marks a critical shift in how global financial institutions streamline operations, assess risk, and serve their clients. Through this five-year partnership, BNP Paribas is combining its banking leadership with Google Cloud’s secure infrastructure and Gemini Enterprise to deploy intelligent agents within platforms across the bank,” said Thomas Kurian, CEO at Google Cloud.
From cloud and AI capabilities to business use case
Through this partnership, BNP Paribas will have access to Gemini Enterprise to build, evaluate and deploy purpose-built agents tailored to specific business needs.
Starting with BNP Paribas Corporate & Institutional Banking (CIB):
- The new capabilities will support the planned deployment of AI agents for targeted workflows, including the preparation of corporate credit memos to assist teams, with further applications across sales, trading, research, and structuring activities.
- Gemini models will be integrated into LLM@CIB, its generative AI assistant currently available to more than 65,000 employees.
“Our approach to AI starts with the business need. We assess which technology is best suited to each use case and deploy it within the bank’s security and governance framework. Agentic AI can help our teams handle more complex workflows while maintaining the appropriate level of control,” said Charles Holive, Chief AI Officer, BNP Paribas CIB.
Google Cloud and Gemini technologies have already been deployed at Nickel, BNP Paribas’ payment account business within the Commercial, Personal Banking & Services (CPBS) division. Gemini serves as the foundational model for Nickel Assist, helping 200 customer advisers find answers to customer requests based on Nickel’s procedures and operating guidelines.
A controlled, enterprise-grade governance framework
The use of Google Cloud will follow BNP Paribas’ existing security and data governance requirements, which determines the type of data and workloads that can be processed in a public cloud environment. Certain categories of data will not be stored in a public cloud environment.
Security is a key pillar of BNP Paribas’ agentic AI strategy, with each agent being authenticated and granted access only to the resources required to perform its assigned task. The connection of AI agents to the Group’s information systems and their respective interactions will be consequently monitored and controlled.
The partnership will also contribute to BNP Paribas’ existing Group-wide AI adoption program, completing ongoing initiatives with learning opportunities ranging from foundational AI literacy to specialized AI agent development.
