
About the Contributor
Safwan Akram is Senior Vice President of Service Operations at Help AG, an e& enterprise company, where he leads cybersecurity excellence across Managed Security Services, Offensive Cybersecurity, Cyber Trust Advisory, and other strategic practices. With over 11 years of experience in MSSPs, SOCs, and enterprise cybersecurity, he combines deep technical expertise with executive leadership, holding certifications including CCIE, CISSP, CISM, CISA, and CRISC. Passionate about mentoring and developing the next generation of talent, Safwan drives innovation, builds high-performing teams, and enables clients across the GCC to achieve robust security resilience.
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